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(Solved) The first objective is to demonstrate how staff and their respective productivity can be monitored across HIM departments.


This assignment has two objectives.  The first objective is to demonstrate how staff and their respective productivity can be monitored across HIM departments.  The second objective is to provide staff feedback based on their current performance.

 

Assignment Description:

 

As the HIM manager, you have several teams that report to you, including; coding, release of information, and scanning.  Below you will find some information on each team based on recent audits. Research and locate AHIMA’s productivity benchmarking standards to assist in completing the assignment.

 

A productivity and accuracy audit recently occurred of the five coders that report to you.  Below are the results of the study:

 

 

Productivity

Accuracy Rate

Coder One

45 charts in 8 hours

75%

Coder Two

24 charts in 8 hours

98%

Coder Three

30 charts in 8 hours

98%

Coder Four

50 charts in 8 hours

60 %

Coder Five

10 charts in 8 hours

97%

 

Your department currently receives on the average 300 charts per day.  Your facility compliance guidelines state that coders should maintain at least a 95% accuracy rate. Using the audit results, AHIMA’s benchmarking standard, and compliance guidelines, develop feedback for each of the coders.

 

Your feedback to each coder should be positive and comprehensive. Feedback must address at least productivity, accuracy, and suggestions for improvement.  During this process, the department director has asked you to evaluate if you have enough staff to maintain the workload and to make recommendations for a change in staffing if necessary. Develop a proposal for staffing change if necessary.

 

A productivity and accuracy audit recently occurred of the three release of information staff that report to you.  Below are the results of the study:

 

 

Productivity

Accuracy Rate

ROI One

24 charts in 8 hours

95%

ROI Two

20 charts in 8 hours

90%

ROI Three

30 charts in 8 hours

90%

 

Your department currently receives release requests for 100 charts per day.  Using the audit results, AHIMA’s benchmarking standard, and compliance guidelines, develop feedback for each of the ROI staff. Your feedback to each staff member should be positive and comprehensive. Feedback must address at least productivity, accuracy, and suggestions for improvement.  During this process, the department director has asked you to evaluate if you have enough staff to maintain the workload and to make recommendations for a change in staffing if necessary. Develop a proposal for staffing change if necessary.

 

A productivity and accuracy audit recently occurred of the two scanning staff that report to you.  Below are the results of the study:

 

 

Productivity

Accuracy Rate

Scanner One

60 charts in 8 hours

95%

Scanner Two

100 charts in 8 hours

75%

 

Your department currently receives on the average 200 charts per day that need to be scanned.  Your facility compliance guidelines state that scanners should maintain at least a 95% accuracy rate. Using the audit results, AHIMA’s benchmarking standard, and compliance guidelines, develop feedback for each of the scanners. Your feedback to each scanner should be positive and comprehensive. Feedback must address at least productivity, accuracy, and suggestions for improvement.  During this process, the department director has asked you to evaluate if you have enough staff to maintain the workload and to make recommendations for a change in staffing if necessary. Develop a proposal for staffing change if necessary.

 

Submit one document which contains the feedback to each employee and submit a proposal for all groups for any needed staffing changes in Microsoft Word 

 


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